Privacy

At OceanLifeGifts, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

1) Information We Collect

When you visit or purchase from our store, we may collect the following types of data:

Personal Information: Name, shipping/billing address, email, phone number.
Payment Information: Payment details are processed securely by third-party providers (e.g., PayPal, Stripe, Shopify Payments). We do not store your full credit card information.
Order Information: Products purchased, customization details, and shipping preferences.
Technical Information: IP address, browser type, device information, cookies, and usage data (for analytics and site optimization).

2) How We Use Your Information

We use the information we collect for:

Processing, fulfilling, and delivering your orders.
Communicating with you about orders, updates, and customer support.
Sending promotional emails (if you’ve opted in).
Fraud prevention, security monitoring, and legal compliance.
Improving our website, services, and customer experience.

3) Sharing Your Information

We only share your data with trusted partners where necessary to run our store:

Production Partners (e.g., 9MEM / My Easy Monogram): To create and ship your custom order.
Payment Processors: To securely handle transactions.
Shipping Carriers: To deliver your order.
Analytics & Marketing Tools: For site optimization and advertising (e.g., Google Analytics, Facebook Pixel).

We do not sell or rent your personal information to third parties.

4) Cookies & Tracking

Our site uses cookies and similar technologies to:

Remember your preferences and cart items.
Track site usage and performance.
Serve relevant ads and promotions (if enabled).

You can disable cookies in your browser, but some features of the store may not function properly without them.

5) Data Retention

We retain your personal information as long as necessary to fulfill your orders and for legal/business purposes.
Customer account and order records may be stored securely for up to 7 years (for tax and accounting compliance).

6) Your Rights

Depending on where you live, you may have the right to:

Access, correct, or update your personal data.
Request deletion of your data (“Right to be Forgotten”).
Opt out of marketing communications at any time.
Request a copy of the personal data we hold about you.

To exercise your rights, contact us at [support email].

7) Data Security

We take reasonable measures to protect your information, including:

Secure Socket Layer (SSL) encryption on all transactions.
Restricted access to personal data.
Trusted third-party payment gateways for financial transactions.

8) Minors

Our store is not directed toward children under 13 (or the relevant minimum age in your jurisdiction). We do not knowingly collect personal information from minors.

9) Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last Updated” date. Continued use of our site after updates constitutes acceptance.

10) Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us at:
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